FAQs

We currently offer only Standard Shipping. Local products are typically delivered within 72 hours, depending on your location. International deliveries can take up to 12 days, depending on the product and destination. If you have questions about delivery times or availability, please contact our support team.

Returns are accepted within three business days from the moment you receive your item, provided the product is in retail condition with all original labels attached. For certain products, returns are only accepted if the packaging has not been opened. Return shipping fees may apply depending on the product category.

To start a return, please contact our customer service team. We will guide you through the process and provide all necessary instructions based on your order and product type. Return shipping fees may apply.

We currently accept Credit or Debit Card, First Iraqi Bank, and Zain Cash as payment methods. You can select your preferred option during checkout. For more details, please visit our Payment and Pricing page.