Privacy policy
This Privacy Policy describes how RANOOKA collects, uses, and shares your personal information when you use our website or services.
Information We Collect
We collect information you provide directly to us when you create an account, place an order, contact customer service, or otherwise interact with our services. This may include your name, email address, phone number, shipping address, payment information, and any other information you choose to provide.
We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, referring/exit pages, operating system, and browsing behavior.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your account or orders
- Provide customer support
- Personalize your shopping experience
- Send you marketing communications (subject to your preferences)
- Improve and optimize our website and services
- Detect and prevent fraud or other illegal activities
- Comply with legal obligations
Information Sharing
We may share your information with:
- Service providers who perform services on our behalf
- Partners for marketing and promotional purposes (with your consent)
- Law enforcement or other authorities when required by law
- In connection with a business transaction such as a merger or acquisition
Your Choices and Rights
You have certain rights regarding your personal information, including:
- Accessing, updating, or deleting your information
- Opting out of marketing communications
- Setting browser cookies preferences
- Requesting a copy of your personal data
To exercise these rights, please contact us using the details provided below.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at privacy@ranooka.com.
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